Service Supervisor

Hiring Service Supervisors for our McCoy Construction & Forestry Dealership in Grand Rapids, MN

McCoy Construction & Forestry, a John Deere dealership group with 25 locations across the Midwest and East South Central Regions, has an opening for a Service Supervisor/Writer.

The Service Writer/Supervisor position is responsible for the effective management of work orders and supports the Service Manager in all efforts to drive service revenues, service profitability, and customer satisfaction.

Duties and Responsibilities:

• Open and close work orders
• Frequent interaction with customers, customer satisfaction, upsell services, stay current on JD PIPS
• Monitor pick-up and delivery, all work in process, esure timely closings
• Communicate effectively across departments
• Maintain regular on-site attendance

Benefits:

• Paid Time Off-80 Hours in the First Year!
• Medical, Prescription, Dental, Vision, Short- and Long-Term Disability
• 401K with Employer Match
• $50,000 company paid Life Insurance Policy
• Uniforms provided and cleaned at no charge
• Work boot allowance
• Prescription safety glasses allowance
• Additional income available (safety bonus, online training modules)
• Supportive Management team and opportunities for advancement
• Core values and purpose = Career Development
• Thrive in the John Deere Culture
• Flexible work schedule
• Work - home balance
• Support talent recruitment efforts
• Employee referral program

Qualifications and Skills:

• Two-year certificate from college or tech school plus two years of Heavy Equipment dealership service experience recommended
• Effective organization and communication skills, time management and accurate record keeping
• Broad based computer skill, proficient with Microsoft Excel

Here Is What You Will Learn:

• Our company offers training by the best in the industry and a stable company where you can grow and excel.

What Makes Us Different:

• McCoy Construction & Forestry offers a unique opportunity to join a growing operation that is part of the McCoy family's longstanding legacy of excellence in the C & F industry, team culture, BRAND POWER with the world - renowned John Deere brand and customer-first service and expertise. These combined sets us apart from any competitor.

McCoy Group is an Affirmative Action/Equal Opportunity Employer. We encourage applications from qualified candidates who have military experience, are living with a disability, do not have a college degree.